The fashion shopping site "HINNA cottage ONLINE SHOP" operated by Field Design Co., Ltd. (Head office: Chuo-ku, Tokyo)
Due to a system failure, from around 9:00 PM on Monday, November 26th to around 11:00 PM on Monday, November 26th, credit card payment services were unavailable.
We sincerely apologize to our customers for any inconvenience and trouble caused.
We would also like to inform you that the system failure was resolved by around 11pm on Monday, November 26th, and that all content on the site is available as normal.
We have also confirmed that this incident was caused by a database problem and was not the result of an external attack or computer virus.
In addition, no personal information was leaked as a result of this system failure.
We will continue to strive to improve our services, so we appreciate your understanding.
Due to a system failure, from around 9:00 PM on Monday, November 26th to around 11:00 PM on Monday, November 26th, credit card payment services were unavailable.
We sincerely apologize to our customers for any inconvenience and trouble caused.
We would also like to inform you that the system failure was resolved by around 11pm on Monday, November 26th, and that all content on the site is available as normal.
We have also confirmed that this incident was caused by a database problem and was not the result of an external attack or computer virus.
In addition, no personal information was leaked as a result of this system failure.
We will continue to strive to improve our services, so we appreciate your understanding.